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Secure payment
Payment Security:
Payment for an online order with delivery is made immediately on the Internet via credit card, Paypal, Skrill and other payment methods. In this context, we use the SSL standard, the most widespread standard in terms of secure electronic transactions, supplemented, where necessary, by the new 3D-SECURE technology (an emerging and sophisticated system for authenticating holders of bank credit cards. from a set of questions and answers that only the card holder knows).
Accepted bank cards: Accepted cards are all national and international bank cards bearing the brand: CB (credit card), Visa and MasterCard, etc.
In any event, we reserve the right to refuse any order or any delivery in the event of a dispute with the buyer, due to a refusal of authorization for payment by bank card from banking organizations.
Order and payment methods
Before any order, the buyer must create an account on the Wininda.com site. The account creation section is accessible directly from the side menu bar. On each visit, the buyer, if he wishes to order or consult his account (order status, profile, etc.), must identify himself using this information. The Wininda company offers the buyer to order and pay for their products in several stages, with the payment options offered:
- Payment by check: the buyer selects the products he wishes to order in the "basket", modifies if necessary (quantities, references, etc.), verifies the delivery address or provides a new one. Then, the shipping costs are calculated and submitted to the buyer, as well as the name of the carrier. Then, the buyer chooses the payment method of his choice: "Payment by check". Finally, the last step offers him to verify all of the information, read and accept these general conditions of sale by checking the corresponding box, then invites him to confirm his order by clicking on the "Confirm my order" button. This last click forms the final conclusion of the contract. Upon validation, the buyer receives an order confirming the registration of his order. In order to finalize his payment and trigger the processing of his order, the buyer must print this order form, accompanied by his check made out to " Wininda "
- Payment by bank transfer: the buyer selects the products he wishes to order in the "basket", modifies if necessary (quantities, references, etc.), verifies the delivery address or provides a new one. Then, the shipping costs are calculated and submitted to the buyer, as well as the name of the carrier. Then, the buyer chooses the payment method of his choice: "Payment by bank transfer". Finally, the last step offers him to verify all of the information, read and accept these general conditions of sale by checking the corresponding box, then invites him to confirm his order by clicking on the "Confirm my order" button. This last click forms the final conclusion of the contract. Upon validation, the buyer receives an order confirming the registration of his order. In order to finalize his payment and trigger the processing of his order, the buyer must contact his bank to make the transfer corresponding to the amount of his order to the bank account of Wininda whose contact details are provided to the buyer. Upon receipt of the transfer, the order will be processed and the buyer will be informed by email. The company Wininda will dispatch the products no earlier than 2 working days after receipt of the transfer corresponding to the order, subject to provisions.
- Secure payment by Paypal or bank card (via the Paypal system): the buyer selects the products he wishes to order in the "basket", modifies if necessary (quantities, references, etc.), checks the delivery address or gives a news. Then, the shipping costs are calculated and submitted to the buyer, as well as the name of the carrier. Then, the buyer chooses the payment method of his choice: "Payment by Paypal". The next step offers him to check all of the information, read and accept these general conditions of sale by checking the corresponding box, then invites him to confirm his order by clicking on the "Confirm my order" button. Finally, the buyer is redirected to the secure Paypal interface in order to securely enter their Paypal account or personal credit card references. If the payment is accepted, the order is recorded and the contract definitively formed. Payment by Paypal account or by credit card is irrevocable. In case of fraudulent use thereof, the buyer may request the cancellation of payment by card, the amounts paid will then be re-credited or returned. The responsibility of the holder of a bank card is not engaged if the disputed payment has been proven to be made fraudulently, remotely, without physical use of his card. To obtain reimbursement of the fraudulent debit and any bank charges that the transaction may have generated, the card holder must contest, in writing, the debit with his bank, within 70 days of the transaction, or even 120 days. if the contract binding it to it provides. The amounts withdrawn are reimbursed by the bank within a maximum period of one month after receipt of the written objection made by the holder. No costs of restitution of the sums can be charged to the holder.
The confirmation of an order implies acceptance of these conditions of sale, the recognition of having perfect knowledge of it and the renunciation of availing oneself of its own conditions of purchase. All the data provided and the confirmation recorded will constitute proof of the transaction. If the buyer has an e-mail address and if he has entered it on his order form, Wininda will send him confirmation of the registration of his order by e-mail.
If the buyer wishes to contact Wininda, he can do so either by post, email or telephone (see contact section)
